Privacy Policy

Your privacy matters to us at Kymbron

Last updated: March 15, 2025

1 Information We Collect

When you interact with Kymbron's culinary education services, we collect information that helps us provide better learning experiences. This includes basic details you share when enrolling in our programs, such as your name, email address, and contact information.

We also gather information about how you use our educational platform. This might include which cooking techniques you're studying, time spent in different course sections, and progress through our culinary programs. Think of it as understanding your learning journey to offer more personalized guidance.

Types of Personal Data

  • Contact information (name, email, phone number, mailing address)
  • Educational background and culinary experience level
  • Course enrollment and completion records
  • Payment information processed through secure third-party providers
  • Technical data including IP address, browser type, and device information
  • Communication preferences and correspondence history

2 How We Use Your Information

Your information serves specific purposes related to delivering quality culinary education. We use it to manage your enrollment, track your progress through our programs, and communicate important updates about courses or schedule changes.

Sometimes we analyze learning patterns across our student community to improve course content. For instance, if many students find a particular knife skills module challenging, we might develop additional practice materials. This analysis never identifies individual students - it's about spotting trends to enhance our teaching methods.

Important: Under Serbian data protection laws, we process your personal data only when we have valid legal grounds. This includes fulfilling our contract to provide education services, complying with legal obligations, or pursuing legitimate interests in improving our programs.

Purpose Legal Basis Data Retention
Course delivery and student support Contract performance Duration of enrollment plus 2 years
Marketing communications Consent or legitimate interest Until consent withdrawn
Financial record keeping Legal obligation 10 years as required by Serbian law

3 Data Sharing and Third Parties

We're selective about who we share your information with. Payment processing requires working with secure financial services, and we use reliable email platforms to send course updates. These partners are carefully chosen based on their privacy practices and security measures.

Occasionally, we work with guest chefs or culinary experts who contribute to our programs. When relevant to their teaching role, they might have access to basic information about enrolled students. However, we never sell your data or share it for unrelated marketing purposes.

Service Partners We Work With

  • Payment processors for secure transaction handling
  • Cloud storage providers for educational content delivery
  • Email service providers for course communications
  • Analytics tools to understand website usage patterns
  • Guest instructors and visiting culinary professionals

4 Your Privacy Rights

As someone whose data we process, you have substantial rights under Serbian data protection legislation, which aligns with European privacy standards. These aren't just legal requirements - they're principles we believe in practicing.

Access Your Data

Request a complete copy of the personal information we hold about you, including how it's being used and who it's shared with.

Correct Inaccuracies

Update or fix any incorrect personal information in your student records at any time during your enrollment.

Delete Your Information

Request deletion of your personal data when it's no longer needed for the original purpose or when you withdraw consent.

Restrict Processing

Limit how we use your data while we address concerns about accuracy or our legal grounds for processing.

Data Portability

Receive your data in a structured, commonly used format that you can transfer to another service provider.

Object to Processing

Oppose certain uses of your data, particularly for direct marketing or when based on legitimate interests rather than consent.

To exercise any of these rights, contact us using the information provided below. We typically respond within 30 days, though complex requests might take longer. If you're not satisfied with our response, you can file a complaint with Serbia's Commissioner for Information of Public Importance and Personal Data Protection.

5 Data Security and Storage

Protecting your information is something we take seriously. Our systems use industry-standard encryption both when data travels between your device and our servers, and when it's stored in our databases. Access to personal information is limited to staff members who need it for their work.

We regularly review our security practices and update them as technology evolves. However, no online system is completely immune to security risks. That's why we also focus on collecting only the information we actually need and deleting it when it's no longer necessary.

Data Retention: We keep your personal information only as long as needed for the purposes described in this policy. Student records are typically retained for two years after course completion, while financial records are kept for ten years to comply with Serbian accounting requirements.

6 International Data Transfers

Some of our technology partners operate servers outside Serbia. When we transfer your data internationally, we ensure appropriate safeguards are in place. This typically involves working with companies that participate in recognized privacy frameworks or have contractual obligations to protect your information according to European standards.

For example, our email service provider might process data in facilities across Europe, but they're bound by strict privacy agreements. We avoid transferring personal information to countries without adequate data protection laws unless absolutely necessary and with proper safeguards.

7 Cookies and Website Analytics

Like most educational websites, we use cookies to improve your browsing experience. These small files help remember your preferences, keep you logged into your student portal, and understand which parts of our website are most helpful to prospective students.

We use analytics tools to see how people navigate our site - things like which course descriptions get the most views or where people tend to leave the enrollment process. This information helps us make the website more user-friendly, but it doesn't identify individual visitors.

Cookie Categories

  • Essential cookies: Required for basic website functionality and security
  • Preference cookies: Remember your settings and choices
  • Analytics cookies: Help us understand website usage patterns
  • Marketing cookies: Used only with your explicit consent

8 Changes to This Policy

Privacy practices evolve, and we may need to update this policy from time to time. When we make significant changes, we'll notify current students by email and post the updated version on our website with a new "last updated" date.

Minor clarifications or updates to contact information might happen without individual notification, but substantial changes to how we collect or use personal data will always be communicated clearly. We encourage you to review this policy periodically, especially if you're a long-term student.

Questions About Your Privacy

If you have questions about this privacy policy or want to exercise your data protection rights, we're here to help. Our team responds to privacy inquiries promptly and thoroughly.

info@revert.finance-r.eu.com +381 65 278 9300 16 Slovačka, 21000 Novi Sad, Serbia